Yes, we offer limited customizations in terms of sizing, color variations, and minor design changes, depending on the style. Custom bridal orders can be tailored more extensively.

You can place an order directly through our website. For custom or bridal orders, please reach out to us via our contact form or WhatsApp, and our team will assist you personally.

Yes, we offer worldwide shipping. Shipping charges and delivery timelines may vary based on the destination.

• Standard Orders: Delivery within 15-20 days from the date of order confirmation.
• Bridal Orders: Delivery within 6–8 weeks, depending on the intricacy of the design and embroidery.

We recommend placing bridal and occasion-specific orders well in advance to ensure timely delivery.

Absolutely! We offer virtual consultations for clients globally. You can book a session through our website or by contacting us directly.

Currently, we operate online and by appointment only. We also participate in curated exhibitions across major cities in India. Follow us on Instagram or sign up for our newsletter for updates.

As all our pieces are handcrafted and often made-to-order, we do not offer returns. Exchanges may be possible in limited cases for sizing issues or defects, subject to review.

While our current focus is occasion wear designed without gender limitations, we are open to custom orders for all identities. Reach out for bespoke inquiries.

All our garments should be dry cleaned only. Store them in a cool, dry place, ideally in a muslin cover. Avoid hanging heavily embroidered pieces for long durations. Avoid salt water for heavily embroidered pieces.

We welcome collaborations and B2B partnerships. Please email us at info@divyaupadhya.com with your details and proposal.